Refund policy
Refund & Return Policy
Last Updated: May 9, 2026
At Tiny Trend USA (www.tiny-trendusa.com), your satisfaction is important to us. This policy explains the conditions for returns, refunds, and cancellations in accordance with applicable United States consumer protection laws.
1. Returns & Timeframe
You may request a return within 30 days of delivery. To initiate a return, please contact our customer service at: info@tiny-trendusa.com.
- Return Shipping: Costs are the responsibility of the customer, except in cases where the item is defective, damaged, or incorrect.
- Restocking Fees: We do not charge any restocking fees ($0.00).
- Exchanges: We accept exchanges. Contact us before 8:00 PM (EST) to request modifications to your order.
2. Consumer Rights Notice
Nothing in this policy limits or excludes your rights under applicable United States consumer protection laws. You may be entitled to a repair, replacement, or refund if a product is defective, unsafe, or significantly different from the description.
3. Return Conditions
To qualify for a refund, items must meet the following criteria:
- Items must be returned in their original packaging, including all accessories.
- Products must be unused and in original condition.
- Items must be securely packaged to prevent damage during return shipping.
4. Refunds
Once the return is received and inspected, refunds are processed within 7 business days. Refunds will be issued via the same payment method used at purchase. You will receive a confirmation email once completed. Please note that processing times may vary by bank.
5. Address Changes & Responsibility
If you need to update your shipping address, contact us immediately. We cannot guarantee changes once an order is processed. We are not responsible for delays or damage occurring during return shipping; trackable postal shipping is recommended.
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